Chat in real-time, conduct virtual consults, and even text leads 1:1 or in bulk after they’ve left your site to keep engagement and conversion high.
Convert leads with ease
Automatically funnel all your webchat leads into a single inbox to follow up and convert over text, social, email, and wherever is most convenient.
Free up your teams
Use AI and auto-response templates to scale your customer support and engagement without adding resources.
Engage website visitors in real time
Don’t wait. Chat with website visitors the moment they reach your site to generate leads, book appointments, conduct virtual consults, and more.
Use AI to answer FAQs
Give your teams the breathing room they need to focus on more complex work with effortless and efficient customer support powered by our AI chatbot, Robin.
Write better replies with AI
Send better quality messages with the help of an AI-writing assistant that can generate tailored responses from scratch or rephrase your replies to ensure they’re on-brand, empathetic, and consistent.
Organise your conversations
Funnel, filter, and organize all web chat conversations into a single inbox based on location, time, or type of conversation.
Collaborate with your teams
Assign conversations to a team or individual to ensure the right person is following up.
Stay on top of new leads
Instant notifications let you immediately route new business to the right teams, while the Birdeye Mobile App ensures you’re always ready to respond.
Save time with templates
Birdeye makes it a breeze to craft response templates for common questions and send templated requests for reviews, referrals, and more.
Track chat performance
Get detailed reporting on chat conversations and filter by location or user to understand what’s working and where to improve. You can also integrate with Google Analytics and other platforms to go even deeper.
Attach files via chat
Resolve customer questions faster by including attachments in your chats including invoices, receipts, screenshots, and more.
See what’s possible with Vizzably Connect?
Get a firsthand look at the capabilities of the all-in-one Vizzably Connect.
Get in touch with our team today and see what’s possible for your online business.